M Mitiosys Services
AI voice agents · live in Hindi & English

Your call centre,
answered by AI.

Customers call your number — our AI picks up, talks naturally, books orders, opens tickets, schedules callbacks, and logs everything into a complete CRM. Phone or web, 24×7.

24×7
always answering
2 langs
Hindi + English
Unlimited
calls + follow-ups
9:41 AM · LTE · 100%
Outgoing call
Mitiosys
+91 80 4000 0000
● AI assistant online
📞
Tap to call
app.mitiosys.com / dashboard
📞 AIVoiceCRM
Dashboard
Lead Pipeline
Tasks
Support
Calls
Train the AI
Dashboard
Live overview of your AI call centre
AI calls
38
📞
Orders
8
🛒
Revenue
₹13,490
💰
Tickets
2
🎫
Contacts
7
👥
Open leads
5
📈
⏰ Reminders & upcoming tasks
Call back Arjun Mehta about Business plan · 6 Jun
Follow up Lakshmi on fibre upgrade · 2 Jun
2-3 days
to go live
8 features
on every plan
Unlimited
calls + follow-ups
India-first
Hindi · English
The full platform

Everything you need to turn calls into customers.

Eight built-in features, all working together. The AI doesn't just answer the phone — it logs the call, routes the lead, books the order, opens the ticket, and tells you what was said.

FEATURE 01

AI voice agent — phone & web

One AI agent answers every channel in Hindi or English. Customers dial your number, the AI picks up. Visitors hit a website button, the AI talks. Same brain, same memory, same CRM.

  • Natural voice (real-time ASR + reasoning + TTS in one stream)
  • Auto language detection — speaks Hindi if customer speaks Hindi
  • Live transcript on screen while the call happens
  • Barge-in supported — caller can interrupt cleanly
📞 Mitiosys Services
● connected
Hello! Thanks for calling Mitiosys Services. How can I help you today?
Mujhe Business plan ke baare mein batao.
Business plan ₹1,499/month — 10 sites, 50GB SSD, daily backups, priority resources.
Order place karna hai. Mera naam Arjun Mehta hai.
Order confirmed, Arjun. Order #8 — ₹1,499 — will be activated within 24 hours.
FEATURE 02

Lead pipeline — auto-routed by the AI

The AI listens to the conversation and decides where the lead belongs — New, Interested, Converted, or Not interested — and drops the card into the matching column. No copy-paste from transcripts.

  • Drag-and-drop Kanban to override any AI decision
  • Click a lead → full call history with AI summaries
  • Per-column pipeline value in INR
  • Contact auto-created if it's a new caller
New leads2
Ramesh Kumar
+91 98000 00001
Broadband renewal
₹7,999
Lakshmi Iyer
+91 98000 00002
Upgrade to fibre
₹12,999
Interested1
Shashank Singh
+91 8287678373
Order for plans
₹1,998
Converted2
Arjun Mehta
+91 98123 00000
Business + Priority
₹2,498
Not interested0
No leads here
FEATURE 03

Tasks board — manual + AI auto-booked

When a caller says "call me back in 10 days", the AI books the task with the right due date and links it to the lead. Your team sees it on the board. Overdue cards burn red.

  • Three columns: To Do · In Progress · Done
  • Assign to any teammate from a dropdown
  • Priority + due date · auto SLA chips
  • 🤖 AI badge so you know what the agent booked
To Do4
Callbacknormal🤖 AI
Call Arjun about Business plan
⏰ 6 Jun · 👤 Arjun Mehta
Follow-uphigh
Email invoice for order #5
⏰ Today 17:00
In Progress2
Generalnormal
Verify KYC documents
⏰ Today 14:00
Callbackurgent🤖 AI
Call back about activation
⏰ Overdue · 26 May
Done3
Follow-up
Send onboarding email
Callback🤖 AI
Discuss renewal pricing
FEATURE 04

Support board — tickets with SLA

Caller has a problem the AI can't fully resolve? It opens a ticket, writes the first comment with what it learned, and tags the priority. Your support team sees it instantly with an SLA timer ticking.

  • Auto-priority — urgent keywords escalate
  • SLA timers: 2h urgent · 4h high · 24h normal · 72h low
  • Full timeline of comments, assignments, status changes
  • Internal notes (only your team sees) vs public replies
Open1
#1normal
वेबसाइट नहीं चल रही है
Shashank Singh
⏱ SLA 18h
Pending1
#2high
Ordered plan not activated
Shashank Singh
⏱ SLA 2h 49m
Resolved0
No tickets
FEATURE 05

Train the AI — in one screen

Paste your company knowledge. Upload PDFs, Word docs, Excel. Import your product price list. The AI uses it on the very next call — no retraining wait, no engineer needed.

  • Big "Company details" field for free-text knowledge
  • Upload PDF · Word · Excel · CSV (up to 15 MB)
  • Large documents auto-summarised into key facts
  • Bulk product price list import via Excel/CSV
Training documents
PDF · Word · text · CSV · Excel (max 15 MB). Large files auto-summarised.
company-policies-v2.pdf
📄 company-policies-v2.pdf auto-summarised
18,420 chars learned
Remove
📊 product-catalog-2026.xlsx
5,230 chars learned
Remove
📄 support-runbook.docx auto-summarised
9,800 chars learned
Remove
FEATURE 06

Meta Lead Ads — auto-sync to CRM

Connect your Facebook / Instagram Lead Ads once. Every form submission lands in your pipeline within seconds, tagged with a Meta badge so you know where it came from.

  • Real-time webhook — no polling, no delay
  • Contact + lead auto-created with phone, email, name
  • Any custom form fields land as notes
  • Then: click "Call now via AI" and the bot dials
Priya Nair f Meta lead new
📞 +91 98765 12345 · ✉ priya@example.com
Interest: Business hosting plan with priority support
company: Nair & Co
budget: ₹2,000/mo
New Meta lead arrived
Form: "Talk to a hosting expert" · 12s ago
FEATURE 07

Call now via AI — outbound, one click

Open any lead, click 📞 Call now via AI, and the bot dials with your company's caller-ID. It opens with the right sales intro: "Hi, I'm the AI assistant from Mitiosys, following up on your enquiry about X — is this a good moment?"

  • Lead context (name, interest, notes) passed to the AI automatically
  • The AI qualifies, quotes price, books the order or a follow-up
  • Full transcript + summary in the CRM when the call ends
  • Works with your Indian phone number

Arjun Mehta

converted
Phone +91 98123 00000
Email arjun@example.com · via meta
Interest: Business hosting plan
Lead value
₹ 2,498
🧠 AI call summary
Customer wanted to upgrade to Business Hosting Plan and add Priority Support. Confirmed order on the call. Activation by tomorrow. ₹2,498.
  • • Confirmed Business Plan (₹1,499) + Priority Support (₹999)
  • • Order #5 created on the call
  • • Activation requested within 24h
  • • Lead routed to Converted
FEATURE 08

Real phone calls — provider agnostic

Bring your own telephony provider. We integrate with the major Indian and global voice platforms over real-time audio streaming — same AI brain, same CRM, no code changes per provider.

  • Indian DIDs (landline-style + toll-free)
  • Inbound + outbound on the same number
  • Switch providers without engineering work
  • All you handle: KYC and the number; we handle the rest
How a phone call flows
📞
Customer
Phone
provider
Secure
stream
AI voice engine — listens · talks · acts
CRM — orders · tickets · leads · summary
Live in days

From signed quote to first AI call in 72 hours.

We do all the heavy lifting — training, integration, deployment. You bring the number and the company knowledge.

1
Sign up & setup (Day 0–1)

Confirm the quote and share your company knowledge — product list, FAQs, policies. We provision your CRM, train the AI on your material — at no extra cost.

2
Wire your number (Day 1–2)

You bring a phone number (any major Indian or global provider works). We point its webhook at us — that's all the engineering needed on your side.

3
Go live (Day 2–3)

Test call · test lead · test order. Hand your team the dashboard. Real calls start flowing and the CRM fills itself.

Simple pricing

Simple per-agent monthly pricing. That's it.

Every plan includes unlimited incoming + outgoing calls, unlimited follow-ups, and unlimited AI lead summaries.

OPTION A
Standard

Per-agent pricing

₹10,000 / agent / month
Setup & AI training included free
Hindi + English AI voice agent
Unlimited incoming + outgoing calls
Unlimited follow-ups (callbacks & reminders)
Unlimited AI lead summaries
Full CRM — pipeline, tasks, tickets, training
Meta Lead Ads sync · Call now via AI
Get started
OPTION B · 5-AGENT BUNDLE
RECOMMENDED

Volume bundle

₹7,000 / agent / month
5 agents → ₹35,000/month · setup & AI training included free
You save ₹15,000/month — that's ₹1,80,000/year vs standard pricing.
Everything in Standard, ×5 agents
Priority onboarding
Dedicated support window
Quarterly review & tuning
Book a demo

All prices exclusive of GST. GST @ 18% extra as applicable. Telephony provider charges (number rental + per-minute usage) billed directly by your provider.

Who it's for

Built for Indian businesses that live on the phone.

🩺

Clinics & healthcare

Appointment enquiries, prescription pickups, callback bookings. Bilingual AI handles 100% of incoming patient calls.

Hosting & SaaS

Plan enquiries, order booking, deployment questions. The AI quotes the right plan and opens a support ticket if needed.

🛒

E-commerce & retail

Order status, returns, COD confirmations, product enquiries. Cuts your support call load by 70-80%.

🎓

Education & coaching

Course enquiries, fee structure, admission status, parent calls. Hindi-first conversations land much better.

🏠

Real estate

Site visit bookings, price quotes, lead qualification. Outbound auto-callbacks for every Meta lead at scale.

💼

Professional services

CAs, consultants, agencies. Triage incoming queries, book consultations, send follow-up summaries.

FAQ

Common questions

Do you provide the phone number, or do I?+

You bring the number from your preferred telephony provider — we work with all the major Indian and global voice platforms. We don't resell numbers; we plug into whichever provider you choose. That keeps you in control of compliance, KYC, and your caller-ID.

Are incoming and outgoing calls really unlimited?+

Yes — the per-agent monthly fee covers unlimited AI conversations on our side. Your telephony provider bills you separately for phone-line minutes; that's the only variable cost.

What languages does the AI speak?+

Hindi and English out of the box, auto-detected per caller. Additional Indian languages can be added on a custom basis.

How long does setup take?+

2–3 working days from order confirmation. We provision your CRM, train the AI on the company documents/product list you share, then wire your number on day 2–3. Indian regulatory KYC on the telephony side is typically the longest pole.

Can I edit what the AI knows after launch?+

Yes — anytime, in one screen. Paste new company details, upload a new document, import an updated product price list. Changes take effect on the very next call. No retraining wait, no engineer required.

Is my data secure?+

Yes. All public traffic is HTTPS. Staff access uses JWT-secured login. Credentials live in encrypted server settings, never in code or logs. Documents you upload are stored as extracted text only.

Ready to put your call centre on autopilot?

Book a 20-minute demo. We'll show you the AI handling a live call in your business's voice and language.

Mitiosys Services Pvt Ltd · Advanced AI call centre & CRM